Effective Date: 23/04/2026
At ACC Car Detailing, we aim to provide a smooth and reliable service for all customers. By booking with us, you agree to the following terms:
1. Booking Confirmation
All bookings are considered confirmed once they are scheduled through our website or agreed upon directly.
2. Cancellations
We kindly ask that any cancellations be made at least 24 hours in advance.
This allows us to manage our schedule and offer the time slot to other customers.
3. Late Cancellations
Cancellations made less than 24 hours before the scheduled appointment may be subject to a fee or refusal of future bookings at our discretion.
4. No-Shows
Failure to attend a scheduled appointment without prior notice will be considered a no-show.
We reserve the right to decline future bookings from customers who repeatedly miss appointments.
5. Rescheduling
If you need to reschedule, please contact us as soon as possible. We will do our best to accommodate a new time based on availability.
6. Arrival & Access
Customers must ensure that the vehicle is accessible at the agreed time and location. Delays or lack of access may result in cancellation of the booking.
7. Additional Charges
Extra charges may apply for:
Excessive dirt, stains, or pet hair
Larger vehicles not specified during booking
Additional services requested on-site
These will be discussed before proceeding.
8. Service Conditions
While we take great care with every vehicle, results may vary depending on the condition of the vehicle. Some stains, scratches, or damage may not be fully removable.
9. Contact
For cancellations or changes, please contact:
ACC Car Detailing
Email: acccardetailing26@gmail.com
Phone: +61 481 274 841
By booking a service, you agree to the terms outlined in this policy.